Question 1

Will I need to get a ticket online before I visit Coal Valley Christmas Trees?

Accepted Answer

Yes you will need to purchase a ticket online before visiting our farm. When booking your ticket you will be able to pick the date and time period that suits you best for tree hunting. This ensures a fun-filled experience for all  by minimising wait times and traffic congestion.

Tickets are available through the Tickets page on our website unless sold out. There will be regular updates on our Facebook page.

Question 2

Do I need to pay for my ticket online?

Accepted Answer

When you book a ticket online you will need to pay a non-refundable deposit of $30 to secure your farm booking. The deposit will then be deducted from the total price of your Christmas Tree at the farm checkout.

One ticket = one beautiful Christmas tree for you to take home and enjoy!

Question 3

Can I buy more than one Christmas tree with my ticket?

Accepted Answer

No, sorry. One ticket = the deposit for one tree only. This helps us to ensure equitable distribution of trees during the selected time periods.

Question 4

Do you have EFTPOS facilities?

Accepted Answer

Yes, we use a Square Reader that accepts all major credit and debit cards.

Question 5

Can I pay in cash?

Accepted Answer

Yes, you are welcome to pay in cash. The correct change is always appreciated where possible.

Frequently asked questions